Saturday, October 8, 2011
Another Indie Game Damaged by Paypal
Xenonauts, the X-COM remake/sequel is now having the same problem with Paypal that the teams at Minecraft and Project Zomboid both went through. Paypal has randomly decided to freeze their funds for one hundred and eighty days. All because Paypal doesn't seem to like pre-orders.They claim that they cannot have the funds back for a half a year, because they are protecting them form chargebacks and they will generously give the money back after that point. Thankfully, the team at Xenonauts is not getting hit for a huge amount of money and it's not much more to them than a headache, but when it happened to The Indie Stone, Project Zomboid, it set them back for many months. Notch at Minecraft dealt with the similar problem pretty well, seemingly getting through it in a decent amount of time, but with Project Zomboid they refused to give them any money for pre-orders, essentially making them broke and stopping development for months. They briefly mentioned it in this post a long time ago, update. I am pretty tired of Paypal's bull shit, why isn't there a better way to do this? There really doesn't seem to be any better service out there and even google checkout seem's to cause indie games quite a bit of trouble. I am glad the team at Xenonauts is taking it well, especially since they took most of the money out of the account already, but Paypals weird practices are obnoxious. Stop using Paypal people! You can find the original Xenonaut update on Paypal below.
Xenonauts Update: http://xenonauts.com/component/content/article/1-latest-news/121-pre-order-issues
Here is another example of Paypal being ass holes, essentially ruining this man's business and making him go into debt: http://i.imgur.com/5lpAZ.png
Thanks for reading and I'm done complaining about these guys for now, but I really hope Indie companies have a better option in the future.
-Written by Sean Cargle